Help Desk Resume

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Use the following help desk resume sample as a guide to create your own professional resume. This example help desk resume should be personalized to reflect your own career history, job experience, qualifications, skills and education.


To obtain a full time Help Desk position in an evolving work place.

Summary of Qualifications

  • Personal computer repair and replace procedures.
  • Troubleshoot, repair laptops & desktops.
  • Replaced Hardware for laptops & desktops.
  • Networking office equipment.
  • Troubleshooting of both hardware and software issues.
  • Installation and configuration of hardware & software components, operating systems and various applications.

Professional Experience

  • Managed a staff of 10 employees within the Asset Recovery Department.
  • Troubleshot driver issues related to IT software and hardware.
  • Troubleshot IT related issues, ran CAT5 wiring, installed network printers and configured for multiple users.
  • Maintained part inventory, inspected, picked and packaged items for order fulfillment.
  • Participated in team meetings to ensure project goals are met.
  • Responsibilities included troubleshooting and repairing technical issues on various brands of office equipment.
  • Transfer of user data.
  • Training of user on new units.
  • Assisted LAN members with multiple LAN problems by trouble-shooting issues.


School Name – Major – Year Graduated
Honorable Mentions

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