Use the following help desk resume sample as a guide to create your own professional resume. This example help desk resume should be personalized to reflect your own career history, job experience, qualifications, skills and education.
Objective
To obtain a full time Help Desk position in an evolving work place.
Summary of Qualifications
- Personal computer repair and replace procedures.
- Troubleshoot, repair laptops & desktops.
- Replaced Hardware for laptops & desktops.
- Networking office equipment.
- Troubleshooting of both hardware and software issues.
- Installation and configuration of hardware & software components, operating systems and various applications.
Professional Experience
- Managed a staff of 10 employees within the Asset Recovery Department.
- Troubleshot driver issues related to IT software and hardware.
- Troubleshot IT related issues, ran CAT5 wiring, installed network printers and configured for multiple users.
- Maintained part inventory, inspected, picked and packaged items for order fulfillment.
- Participated in team meetings to ensure project goals are met.
- Responsibilities included troubleshooting and repairing technical issues on various brands of office equipment.
- Transfer of user data.
- Training of user on new units.
- Assisted LAN members with multiple LAN problems by trouble-shooting issues.
Education
School Name – Major – Year Graduated
Honorable Mentions