Customer Service Specialist Resume

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Use the following customer service specialist resume sample as a guide to create your own professional resume. This example customer service specialist resume should be personalized to reflect your own career history, job experience, qualifications, skills and education.


To obtain a position which will utilize my professional skills as a Customer Service Specialist.

Summary of Qualifications

  • A highly motivated, customer service specialist offering years of excellent customer service.
  • Enhanced knowledge and experience in a large company.
  • Outstanding filing and organizational skills.
  • Experience in handling confidential and proprietary paperwork, and the ability to take accurate phone messages and deliver messages promptly.
  • Possessing strong leadership and successful team building capabilities.

Professional Experience

  • Maintaining client base through direct contact and rapid issue identification.
  • Expanding client base through use of initial training seminars and lectures.
  • Identified and resolved mortgage related service issues.
  • Tracking and recording individual/team goals.
  • Designing and implementing team collections strategy.
  • Assisted sales staff with client care concerns through direct customer contact.
  • Designed, implemented and administrated employee training program.


School Name – Major – Year Graduated
Honorable Mentions

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