Call Center Agent Resume

Bookmark and Share

Use the following call center agent resume sample as a guide to create your own professional resume. This example call center agent resume should be personalized to reflect your own career history, job experience, qualifications, skills and education.


To acquire a Call Center Agent position with opportunities for growth and advancement.

Summary of Qualifications

  • Clerical Support
  • Data Entry/Keyboarding
  • Call Center Skills
  • Medical Billing and Coding
  • Microsoft Word, Excel, Power Point and Outlook

Professional Experience

  • Provided prompt and courteous customer service in a call center setting
  • Answered, screened and transferred all inbound and outbound calls.
  • Performed data entry documenting personal information.
  • Enrolled health plan benefited members into Wellness Programs.
  • Sent and processed claims form for Health plan providers/ Members.
  • Scheduled and organized logistics of service calls.
  • Copying/Faxing and filing Paperwork pertaining to scheduling.


School Name – Major – Year Graduated
Honorable Mentions

Related Sample Resumes