Use the following call center agent resume sample as a guide to create your own professional resume. This example call center agent resume should be personalized to reflect your own career history, job experience, qualifications, skills and education.
Objective
To acquire a Call Center Agent position with opportunities for growth and advancement.
Summary of Qualifications
- Clerical Support
- Data Entry/Keyboarding
- Call Center Skills
- Medical Billing and Coding
- Microsoft Word, Excel, Power Point and Outlook
Professional Experience
- Provided prompt and courteous customer service in a call center setting
- Answered, screened and transferred all inbound and outbound calls.
- Performed data entry documenting personal information.
- Enrolled health plan benefited members into Wellness Programs.
- Sent and processed claims form for Health plan providers/ Members.
- Scheduled and organized logistics of service calls.
- Copying/Faxing and filing Paperwork pertaining to scheduling.
Education
School Name – Major – Year Graduated
Honorable Mentions